Discover what your website visitors really think

Stop Making the Questions

Too often, we frame feedback by asking specific questions: "Do you like this feature?" "Would you use that tool?" Sure, those questions can be helpful. But they can also shape the answers people give—putting words in their mouths before they've had a chance to really think. Imagine instead if your visitors could click anywhere on your site and just say whatever's on their mind. No prompts, no pressure. Let them share what they really mean, right where it matters most.

Motivating Feedback: Keep It Simple

People are busy—and asking for feedback is asking for their time. So how do you get them to click that button and share their thoughts? Make it easy, make it quick, make it intuitive. No long surveys, no complex forms. Just a simple tap or click and their thoughts are on the page. Think of it like leaving a sticky note, not writing an essay. The easier it is, the more feedback you'll get—and the more honest it will be.

Not Every Suggestion Needs Action

Here's a truth that often gets forgotten: Not all feedback means immediate change. You don't have to take every comment to heart, nor should you try to implement every idea. Feedback is about seeing trends, understanding experiences, and getting the bigger picture over time. What you really want are those patterns—the common threads across all the voices that say, "Hey, maybe this part of the site needs attention." Be brave enough to listen, and wise enough to choose your actions.

Let Your Users Speak, and Discover the Truth

Feedback is a gift. It’s about understanding, connecting, and improving—together. Be open, be simple, and most of all, be curious. With the right approach, you'll hear things you've never heard before—honest, true, and unfiltered. That's where the magic happens.

Ready to discover what your visitors really think? It’s time to let them speak, and it’s time to listen. Get started with Fiidbakk and collect your visitor thoughts for free!